Shipping policy

At Nonna’s Boutique US, we take pride in delivering handcrafted leather goods with care and attention to detail. Please review our shipping policy below for important information regarding order processing, delivery times, and shipping procedures.

We offer FREE shipping on every order across the U.S.

Each bag is carefully prepared and packaged with attention to detail before it makes its way to your doorstep.

Once your order has been shipped, you will receive a tracking number by email so you can follow its journey every step of the way.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

During peak seasons, holidays, or promotional events, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times:

United States: 5–12 business days
Canada: 7–15 business days
United Kingdom: 5–10 business days
Europe: 7–15 business days
Australia & International: 10–20 business days

Please note that shipping times are estimates and may vary depending on customs clearance, local carriers, weather conditions, or other unforeseen delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions on qualifying orders.

International Shipping

We proudly ship worldwide.

International customers are responsible for any applicable:

customs duties
import taxes
VAT fees
local handling charges

These charges are determined by your local customs authority and are not included in our product or shipping prices.

Tracking Information

Once your order ships, tracking details will be sent to your email address.

Please allow up to 48 hours for tracking updates to appear after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Nonna’s Boutique US is not responsible for:

lost packages caused by incorrect addresses
delivery issues resulting from incomplete customer information

If you notice an error in your shipping address, please contact us immediately.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team. We will do our best to assist you in resolving the issue with the shipping carrier.